Who Pays for Home Repairs in Austin, TX?

We have verified 6 repair-responsibility rules for Austin. Each answer below is quoted from the city's own code, a city department, a utility or a state statute, and links to the full record with every source.

RepairWho paysThe rule
Bulk Trash / Junk RemovalSharedAustin Resource Recovery offers curbside bulk collection up to 3x/year for homes and buildings of 4 units or fewer; larger properties must hire a private hauler.
Sewer LateralSharedIn Austin the owner maintains the sewer lateral only from the property line to the building; past that line it is City system. Financing exists under Code 15-11-7.
Sidewalk RepairCityAustin dropped the owner sidewalk-repair duty in 1999. The City now maintains about 2,800 miles of existing public sidewalk; report damage through 3-1-1.
Tree RootsCityIn Austin the City maintains existing public sidewalks, and public street trees are the City's responsibility. Owners handle only non-public trees and vegetation.
Water Bill: Leak AdjustmentSharedAustin Water offers a leak bill adjustment under City Code 15-9-141 if you request it within 90 days of the leak repair. Owners cover lines past the meter.
Water Service LineProperty ownerIn Austin the property owner is responsible for the water service line past the meter; Austin Water maintains the mains.

Bulk Trash / Junk Removal

Austin Resource Recovery (ARR) provides curbside brush/bulk collection up to three times a year (by on-demand scheduling) for single-family homes and buildings of four units or fewer; properties with five or more units must use a private hauler.

Austin Resource Recovery provides curbside collection services for single-family homes and multifamily properties with four units or fewer. Multifamily units with five or more units must use a private hauler.

Source: Residential Services

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Sewer Lateral

Austin caps the owner sewer-lateral duty at the property line - the exact opposite of San Antonio rule in the same state.

PRIVATE LATERAL means the segment of the sanitary sewer system located on private property that connects a residence or business to the City's sanitary sewer system.

Source: Sec. 15-11-2. - Definitions (Private lateral).

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Sidewalk Repair

Austin: the city pays, the owner-maintenance rule left the City Code in 1999; TPW now maintains about 2,800 miles of sidewalk.

Maintenance of existing sidewalks within public right-of-way has historically been considered the responsibility of the adjacent property owner. The City of Austin Code included this responsibility requirement until 1999." / "City Code requires property owners to maintain vegetation and non-public trees above or...

Source: City of Austin: Sidewalks, Crossings and Shared Streets Plan (maintenance responsibility history, 1999 code change)

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Tree Roots

Austin is the exception: since 1999 the city itself repairs sidewalks, and it explicitly excludes public trees from the owner’s vegetation duty.

Maintenance of existing sidewalks within public right-of-way has historically been considered the responsibility of the adjacent property owner. The City of Austin Code included this responsibility requirement until 1999." / "City Code requires property owners to maintain vegetation and non-public trees above or...

Source: City of Austin: Sidewalks, Crossings and Shared Streets Plan, Sec. 2.4 (city maintains sidewalks since 1999; public trees excluded from owner duty)

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Water Bill: Leak Adjustment

In Austin, the property owner is responsible for lines past the meter, but you can request a leak bill adjustment under City Code 15-9-141 within 90 days of the repair.

To request a water leak bill adjustment under City of Austin Code 15-9-141 , submit the following within 90 days of the leak repair ... Customers who receive a water leak bill adjustment may not request an administrative hearing under Chapter 15, Article 12 for the same billing period.

Source: High Water Bill Options

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Water Service Line

In Austin, the property owner is responsible for the water service line past the meter and for internal plumbing; Austin Water maintains the mains.

Property owners are responsible for service lines past the meter and for internal plumbing issues.

Source: Water Leaks: owner responsible past the meter

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